Cricya's Privacy Policy — Your information is completely secure

Introduction

Cricya is an international-standard online gaming and betting platform. We believe your privacy is a fundamental right, not a luxury. That's why data security has been given top priority in designing every cricya service.

This privacy policy describes how cricya collects your personal information, for what purposes it is used, how long it is retained, and under what circumstances it may be shared with third parties. This policy applies to cricya's website, mobile app, and all other services.

By using cricya's services, you are automatically considered to have consented to this privacy policy. Therefore, you are requested to read the entire policy carefully before using the service.

What information we collect

Cricya collects only the information necessary to provide you with the best service. We never ask for excessive or unnecessary information. Information is collected in the following categories:

• Information is collected directly through the registration form.
• Some technical information is automatically collected while you use the platform.
• Additional identity documents may be requested during KYC verification.
• Information provided through support communications is also recorded.

How Information Is Used

Cricya uses collected information only for specific and legitimate purposes. Your data is never used for irrelevant purposes:

• For account creation and management.
• For deposits, withdrawals, and transaction verification.
• For fraud detection and prevention.
• For responsible gaming monitoring and support.
• To fulfill legal and regulatory obligations.
• To improve service quality and develop new features.
• To send customized offers and promotions (with your consent).
• To provide customer service and support.

Who We Share Information With

Cricya never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited cases:

• Payment processor: Financial information required to complete transactions.
• KYC verification services: Documents required to verify identity.
• Legal authorities: In cases mandated by court or government order.
• Regulatory body: To ensure license compliance.
• Technology partners: Only information necessary for platform operation, under contract.

Security Measures

Cricya uses industry-leading technical and administrative measures to protect your information:

• 256-bit TLS/SSL encryption for all data transmission.
• Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) available.
• 24/7 security monitoring and threat detection system.
• Regular security audits and penetration testing.
• Limited staff access — only necessary personnel can view data.
• Automatic account lock if suspicious activity is detected.

However, no system is 100% impenetrable. That's why it's equally important for you to keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

Cookie Policy

Cricya uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Required for login sessions and security. Cannot be disabled.
• Functionality cookies: Remembers your language preferences and settings.
• Analytics cookies: To understand site traffic and usage patterns.
• Marketing cookies: To show relevant advertisements and offers (with consent).

Your rights

Cricya respects the data rights of every user. You have the following rights:

• Access: Right to know what information cricya has about you.
• Right to rectification: Right to update or correct incorrect or outdated information.
• Right to erasure: Right to request deletion of your data under certain conditions.
• Right to restriction of processing: Request to limit data use in certain circumstances.
• Right to portability: Right to receive your data in a structured format.
• Right to object: Right to object to data processing for specific purposes.
• Right to withdraw consent: Right to withdraw marketing consent at any time.

If you wish to exercise these rights, please contact our support team. We typically respond to your request within 30 days.

Data Retention Policy

Cricya retains your information only for as long as necessary. Even after account closure, some information must be kept for a specified period due to legal obligations:

Data is automatically and securely deleted or anonymized after the retention period ends.

Protection of minors

Cricya's services are only for individuals aged 18 or above. We do not knowingly collect or store information from minors.

• Age verification is mandatory during registration.
• Proof of age may be requested during KYC verification if there is doubt.
• If a minor registers by mistake, their account is immediately closed and data deleted.

Policy Changes

Cricya reserves the right to modify this privacy policy when necessary. In case of changes, the following will be done:

• The date of the last update to this page will be mentioned.
• In case of significant changes, advance notice will be sent to the registered email.
• Continuing to use the service after changes are made will be considered acceptance of the new policy.
• You have the right to close your account if you do not agree to the new policy.

We recommend that you review this page regularly to stay informed about the latest policy.

Contact Us

If you have any questions, concerns, or requests regarding the privacy policy, contact our dedicated privacy team:

• Email: [email protected]
• Live chat: 24/7 support through the cricya platform.
• We typically respond within 24–48 hours.